For over a decade, NxProCloud's core competency has revolved around Software Development Services. We have now introduced Infrastructure Management Services, which revolve around 24x7 monitoring service to our intensive monthly maintenance program to our Live Help Desk. Our service oriented approach drives us to do more than what our Contracts, Service Level Agreements and Guarantees say we will. Our success is measured by the success, growth and happiness of our clients, so we have a keen interest in your satisfaction. Throughout the Design, development, integration, deployment and management of your infrastructure, we are dedicated to providing complete IT solutions for your business.
NxProCloud's Infrastructure Management Services division consists of 4 integral services that together create a process driven and eﬀectively managed network infrastructure.
Each of these service oﬀerings can work individually, or in a combination, to provide a signiﬁcant and valuable contribution in the overall health of your infrastructure. Whether it is high availability, after hours support or a completely managed solution, the goals of our IMS division is to ﬁll the need of your organization today, and have the capabilities for what you may need tomorrow.
NxProCloud's Live Help Desk is available 24x7x365 to serve the technical needs of your end users.
High network availability and stability are fundamental components for most businesses. NxProCloud's Network Operations Center (NOC) provides 24x7x365 monitoring and ﬁrst level response services to our clients.
In addition to proactively monitoring and maintaining your systems, NxProCloud's engineers can provide remote and onsite support for your end users. Whether acting as a complete outsourced IT department or supplementing your internal IT staff, NxProCloud can fully manage your servers, desktops and network devices.
For most organizations, the greatest challenge of maintaining a network is remaining consistent with the overall maintenance of the infrastructure, thereby increasing the longevity of your hardware.
NxProCloud's Enterprise Solutions Group consults on higher-level engineering projects, from preparation to implementation to postproject support. With the industry's top quality engineers and a mass of certiﬁcations, NxProCloud's Enterprise Solutions team understands the intricacies of managing a project while not interrupting day - to day operations.
We understand the impact of a major infrastructure or network change on your business. Having done these projects countless times, our engineers understand the intricacies and nuances involved in incorporating new technology or upgrading old systems. Our senior engineers will help you assess your systems, architect a design, develop a plan and implement a solution.
As your trusted partner, NxProCloud will ensure your project is completed quickly and smoothly, while staying within your budget and meeting your objectives. We take a 360 degree look at your needs, zeroing in on risk areas while keeping the big picture in mind. From start to ﬁnish, NxProCloud's Enterprise Solutions Group will be your resource for the key IT initiatives that your business relies on such as: